Maersk Careers 2022 Customer Success Manager Jobs in Dubai, UAE – Maersk is an integrated container logistics company working to simplify and connect the supply chains of its customers. The authorized website of Maersk Careers is www.maersk.com. The company operates as the global leader in shipping services and working in one hundred and thirty countries with roughly seventy thousand employees. The Maersk offer an exciting global career at the forefront of world trade.

Maersk Careers 2022 Customer Success Manager Jobs

Eligibility Norms:

  • Candidates should have a Bachelor Degree from an authorized University.
  • 5 to 10 years of working relevant experience and the role could be based out of India OR Dubai
  • Solution mindset, customer obsessed, have knowledge in selling/ servicing digital logistics solutions
  • Prioritization of critical tasks and ability to manage senior stakeholders

Role: The customer success manager role will be focused on customer development and retention. The person will be the subject-matter expert for TradeLens, drive usage development with the customer, and eventually help expand the customers’ growth using other TradeLens products.

Key Responsibilities:

  • Customer management
  • Work closely with sales teams, onboarding teams, solutions teams to deliver on customer requirements
  • Be the voice of the clients and share customer feedback for product development
  • Manage client escalations, queries and ensure customer satisfaction with the services and product
  • Help increase customer share of wallet
  • Upsell accounts and build concerned growth plans
  • Help develop new use cases and gather deep insights into customer business
  • Accountable for contract renewals, collect feedbacks, customer satisfaction, growth/ sales manager

Helpline Contact Number: Candidates, if have any query regarding recruitment, can send email to aisha.slim@maersk.com for clarification.

How to Apply: Candidates can apply online using the link given below before last date i.e. 25th March 2022.