International Maritime Dubai Recruitment 2021 Supervisor Jobs – International Maritime & Aviation Limited Liability Company provides a full multi-faceted service like from ocean freight & air freight to road transportation, industrial packing, niche specializations in project management, warehousing solutions and supply chain management. The authorized website of International Maritime Dubai Recruitment is Currently, International Maritime & Aviation, LLC Dubai is giving a career opportunity to educated candidates for the post of Customer Service Supervisor (Imports). Both male and females are eligible to apply. There is also no nationality bar.

International Maritime Dubai Recruitment, Supervisor Jobs

  • Total Number of Posts: Only One (01 Vacancy)
  • Job Location: Dubai (UAE)
  • Name of Rank: Customer Service Supervisor (Imports)
  • Company Type: Shipping/ Freight

Minimum Eligibility Norms:

Candidates should possess Graduation in any stream with minimum of 03 years experience in Freight Forwarding & Imports Customer Service in the region. Candidates having e-Freight Suite Software experience will get extra advantage.

Possess excellent communication skills and provide support to operations, sales and other departments.

Key Accountabilities:

  • Understand customer’s business needs and their shipment pattern, trade lanes, volumes, frequency of shipments, cargo particulars
  • Receive inquiries from overseas agents and customers
  • Sales support for sea imports and prompt resolution of service
  • Explore leads from other divisions and follow up with customers for additional bookings
  • Follow up on quotes & secure booking
  • Maintain customer profiles including special requirements, contacts, fees, rates, services and preferred routing.
  • Customer satisfaction through proactive initiatives
  • Build long term relationship via emails, phone calls, job quality follow up.
  • Ensure that team will manage the processing of import consignments in compliance with import regulations.
  • Monitor job status
  • Maintain inquiry status sheet for analysis
  • Keep customer updated on flight schedule, status of shipment movement, vessel details, follow up until shipment arrives in Dubai UAE.

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